Case Study

Case Study - Quality Monitoring/Scores

Focus Services LLC

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Description

Case Study of a current customer showing form submission and QA score improvment.

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  • Keywords:
  • aggregation
  • Automated
  • call center
  • Customer Service
  • Dashboards
  • data
  • Data Aggregation
  • Development
  • Metrics
  • monitoring
  • Monitoring Forms
  • Performance Management
  • Productivity
  • Profitability
  • QA
  • Quality
  • Quality Assurance
  • Real-Time
  • sales
  • Solutions
  • Industries:
  • Computer Software
  • Professional Training and Coaching
  • Telecommunications