Meet Landon Rich
Clearview
Post Subtypes
Topics
Case Study - Quality Monitoring/Scores
Focus Services LLC
Case Study of a current customer showing form submission and QA score improvment.
0
jplist-folder-All-Posts-4768 jplist-folder-Featured-4771 jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Professional-Training-and-Coaching jplist-industry-Telecommunications
jplist-topic-aggregation jplist-topic-Automated jplist-topic-call-center jplist-topic-Customer-Service jplist-topic-Dashboards jplist-topic-data jplist-topic-Data-Aggregation jplist-topic-Development jplist-topic-Metrics jplist-topic-monitoring jplist-topic-Monitoring-Forms jplist-topic-Performance-Management jplist-topic-Productivity jplist-topic-Profitability jplist-topic-QA jplist-topic-Quality jplist-topic-Quality-Assurance jplist-topic-Real-Time jplist-topic-sales jplist-topic-Solutions
1
01/19/2016 12:13:23
Case Study of a current customer showing form submission and QA score improvment.
1
jplist-folder-All-Posts-4768 jplist-folder-Featured-4771
eBook3-eBook3
jplist-industry-Cloud-Services jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Agent-Engagement jplist-topic-Autonomy jplist-topic-BI jplist-topic-BPO jplist-topic-Business-Intelligence jplist-topic-call-center jplist-topic-Challenges jplist-topic-Change-Behavior jplist-topic-Cloud jplist-topic-Coaching jplist-topic-Dashboards jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Employee-Engagement jplist-topic-Gamification jplist-topic-Incentives jplist-topic-LMS jplist-topic-Messaging jplist-topic-Outsourcing jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Stack-Ranking jplist-topic-Wallboards
1
01/18/2016 15:07:28
Bridging the gap between your data analytics and your business outcomes.
Case Study - Real-time Automation, Decreased Cost Per.. →
A case study documenting some of the benefits Bridgevine has experienced since implementing the Clearview system.
2
jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Cloud-Services jplist-industry-Information-Technology-and-Services jplist-industry-IT-Services jplist-industry-Telecommunications
jplist-topic-Call-Centers jplist-topic-Cost-Per-Acquisition jplist-topic-Gamification jplist-topic-Morale jplist-topic-Performance-Dashboards
0
01/28/2016 12:19:06
3
jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-time-Reporting jplist-topic-R
0
01/25/2016 15:30:49
Case study highlighting the features and benefits of coaching forms.
4
jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Data-Analytics jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-t
0
01/25/2016 15:25:26
5
jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Data-Analytics jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-t
0
01/25/2016 15:17:02
Case Study highlighting the features and benefits of NPS Scores.
6
jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Data-Analytics jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-t
0
01/20/2016 16:36:18
Brochure highlighting the key features and benefits of surveys.
7
jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Data-Analytics jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-t
0
01/20/2016 16:30:17
Brochure highlighting the key features and benefits of Wallboards.
8
jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Data-Analytics jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-t
0
01/20/2016 16:24:35
Brochure highlighting the key features and benefits of gamification.
9
jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Data-Analytics jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-t
0
01/20/2016 16:14:41
Brochure highlighting the key features and benefits of messaging.
10
jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Actionable-Analytics jplist-topic-Announcements jplist-topic-Behavioral-Change jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Challenges jplist-topic-Chat jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Analysis jplist-topic-Data-Analytics jplist-topic-Gamification jplist-topic-Incentives jplist-topic-Learning-Management-System jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Real-Time jplist-topic-Real-t
0
01/20/2016 15:57:53
Brochure highlighting the key features and benefits of Coaching.
11
jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Computer-Software jplist-industry-Professional-Training-and-Coaching jplist-industry-Telecommunications
jplist-topic-Achievements jplist-topic-Analytics jplist-topic-Announcements jplist-topic-BI jplist-topic-BPO jplist-topic-Business-Intelligence jplist-topic-call-center jplist-topic-Challenges jplist-topic-Cloud-Software jplist-topic-Coaching jplist-topic-Dashboard jplist-topic-Data-Aggregation jplist-topic-Data-Import jplist-topic-Gamification jplist-topic-Goals jplist-topic-Incentives jplist-topic-InContact jplist-topic-KPI jplist-topic-LMS jplist-topic-Messaging jplist-topic-Modules jplist-topic-monitoring jplist-topic-Near-Shore jplist-topic-Objectives jplist-topic-Offshore jplist-topic-Outsourcing jplist-topic-Performance-Management jplist-topic-Proficiency-Routing jplist-topic-QA jplist-topic-Quality jplist-topic-Reporting jplist-topic-Softw
0
01/20/2016 15:03:59
Latest release details
Case Study - Adoption, AHT, ACW
Check into Cash
Case study from current customer showing increases in performance and efficiency.
12
jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768
eBook3-eBook3
jplist-industry-Banking jplist-industry-Computer-Software jplist-industry-Telecommunications
jplist-topic-ACW jplist-topic-Adoption jplist-topic-After-Call-Work jplist-topic-Agent-Engagement jplist-topic-AHT jplist-topic-Average-Handle-Time jplist-topic-BI jplist-topic-Business-Intelligence jplist-topic-Coaching jplist-topic-Customer-Experience jplist-topic-Data-Aggregation jplist-topic-Efficiency jplist-topic-Employee-Engagement jplist-topic-Improving jplist-topic-Metrics jplist-topic-Performance-Management jplist-topic-Real-Time jplist-topic-Real-Time-Data jplist-topic-Software
0
01/19/2016 12:07:35
Case study from current customer showing increases in performance and efficiency.
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